This will allow the clerks to quote discounted rates without being overheard by other guests who may be checking in. If you walk in without a reservation and are unhappy with the rate you are quoted, tell the desk clerk and ask if there is a lower rate or offer a rate that you are willing to pay. Though it's best to phone ahead, you can negotiate on arrival. We found that by selectively reducing prices, we could avoid turning away any business when we needed it.Ģ. Earlier in my career, as a front-desk manager, I would leave for the night and allow the desk clerks the flexibility of negotiating discounts should they experience resistance to the hotel's published rates. When business is slow, no property will turn down a reasonable offer. Now that I'm on the other side of the check-in counter, I'm able to divulge several powerful tools for saving on your lodging costs:ġ. I was a hotel general manager with a major hotel company and have over 22 years' experience.
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